Services

The Midtown Community Benefits District provides services to more than 4,000 properties across the 144 blocks of Bolton Hill, Charles North, Madison Park, and Mount Vernon. Continuously evaluating the needs of each community, we strive to ensure our team responds to requests in a productive and timely manner. Our agile team strives to meet a wide range of needs, working closely with constituents to monitor areas of concern and plan accordingly when locations require more significant service.

Our team of dedicated service professionals provides four core services:

CLEAN

GREEN

SAFE

ADVOCACY

CLEAN

  • Removes litter from streets, sidewalks, gutter lines, tree pits, bus stops, storm drains, and parks using mechanized equipment and broom & dustpans for detailed work

  • Empties of 191 trash cans, 7 days per week

  • Provides bulk trash removal

  • Removes graffiti and stickers using chemicals and power washer from from street signs, light poles, trash cans, and bus stops

  • Inspects and cleans alleyways on Monday, Wednesday, and Friday

  • Hand wipes vertical surfaces i.e., trash receptacles, benches, lamp posts doggie stations

  • STAFF

    1 full-time team lead
    4 full-time mechanized equipment operators
    8 full-time broom & dustpan ambassadors

  • WORKFORCE DEVELOPMENT

    3 cleaning ambassadors
    3 dedicated special projects team ambassadors

  • EQUIPMENT

    Mechanized: Littervacs, Pickup Trucks,
    Load Packer (Trash collection)

    Hand-held Equipment: Backpack blowers
    and vacuum, ATLV 4300

  • HOURS OF SERVICE

    6:00AM – 7:00PM
    7 days per week

GREEN

  • Maintains 20+ acres of public greenspaces, including 25 parks

  • Provides tree and tree pit stewardship, including mulching, pruning, and watering

  • Supports community tree and park stewardship through various channels

  • Assists community associations (and/or groups) with tree plantings and pruning events

  • Promotes tree and park stewardship by sharing best practices with a goal towards increasing community involvement

  • Promotes certification opportunities through public and private partners

  • Provides seasonal leaf management service

  • Offers sustainable green waste removal collection

  • Provides weeding along gutter lines and curbs. Owners are responsible for sidewalks and tree wells per city code.

SEASONAL FOCUS:

  • Spring: mulch delivery, weeding, park planting beds, tree planting and watering, trash removal

  • Summer: edging, weeding, watering, trash removal

  • Fall: edging, weeding, tree planting and watering, trash removal

  • Winter: tree and shrub pruning, trash removal, tree canopy audit

  • STAFF

    5 full-time landscape professionals (vendor)

  • EQUIPMENT

    Backpack blowers, weed whackers,
    hedge trimmers, watering truck
    and leaf vac

  • HOURS OF SERVICE

    7:00AM – 3:30PM
    5 days per week

SAFE

  • Uniformed Midtown Safety Officer will be present throughout their shift to deter unwanted activity, providing a safe presence to communities

  • Engages with businesses by patrolling designated zones providing business checks

  • Targets deployment in response to district crime trends

  • Reports instances of unsafe activity, homelessness, and unwanted activities, i.e.: drug activity

  • Midtown CBD Safety Committee inclusive of public and private partners

  • Coordinates homeless outreach services with public and private partners

  • STAFF

    Mon & Wed: 1 uniformed, CPR trained safety officer
    Tue & Thu: 2 uniformed, CPR trained safety officers
    Fri - Sun: 3 uniformed, CPR trained safety officers

  • EQUIPMENT

    1 high-visibility safety vehicle
    equipped with first-aid kits
    2 e-bikes

  • HOURS OF SERVICE

    Mon & Wed: 12:00PM - 8:00PM
    Tue & Thu - Sun: 12:00PM – 2:00AM

  • COMMUNITY REPS

    Contact these individuals for help within your respective neighborhood.

    Bolton Hill: Jim Proust
    Madison Park: Markeese Freeland
    Mount Vernon: Bart Kennedy
    Charles North: Christopher Lyon

ADVOCACY

  • Hosts committees to support community-based projects and initiatives

  • Serves as Midtown District representative on advisory groups for large capital projects

  • Works collaboratively with Baltimore area management authorities and other public and private partners to expand Midtown’s impact on the District and Baltimore City

  • Works on behalf of our communities to ensure city partners are providing adequate service and information to our constituents

  • Advocates for effective public safety initiatives with the Baltimore Police Department

  • Effectively and continuously educates residents on proper trash and recycling disposal

On behalf of all constituents, our goal is to keep Midtown clean, green and safe.

CONTACT US

Send an email

Call (410) 528-1512

Submit service request